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Chatwoot

Open-source customer engagement platform

4.4(274)
Free plan availableHelp DeskCommunication

Overview

Chatwoot is a customer support tool that helps teams and businesses open-source customer engagement platform. Compare Chatwoot features, pricing, pros and cons with alternatives to find the best fit for your needs.

Pricing Model

freemium

Pros
Free plan available
Competitive pricing
Strong user satisfaction ratings
Multi-channel support capabilities
Ticket management system
Cons
Smaller user community than market leaders
Setup and customization takes time
Pricing scales with agent count