Delighted vs Hotjar: Detailed Comparison (2026)
Free plan available
Competitive pricing
Highly rated by users
Survey creation and distribution
Response analytics
Smaller user community than market leaders
Response rates depend on survey design
Advanced analytics on higher tiers only
Free plan available
Strong user satisfaction ratings
Widely adopted and well-established
Real-time data dashboards
Custom report builder
Data retention limits on lower plans
Complex setup for custom tracking