Best Customer Feedback Software (2026)

Customer feedback and survey tools to collect insights, measure satisfaction, and improve your product. Understand what your users really want.

24 tools compared

SurveyMonkey

4.2

Online survey and questionnaire tool

Free planFrom $25/mo

View Alternatives

Hotjar

4.4

Heatmaps and behavior analytics for websites

Free planFrom $32/mo

View Alternatives

Qualtrics

4.3

Experience management platform for enterprises

View Alternatives

Trustpilot

4.2

Review platform for building consumer trust

Free planFrom $0/mo

View Alternatives

Typeform

4.5

Beautiful, conversational forms and surveys

Free planFrom $25/mo

View Alternatives

Jotform

4.5

Online form builder for every business

Free planFrom $34/mo

View Alternatives

Pendo

4.4

Product experience and analytics platform

Free plan

View Alternatives

Medallia

4.2

Enterprise customer experience platform

View Alternatives

Birdeye

4.5

Online reputation and customer experience platform

View Alternatives

Productboard

4.3

Product management with customer insights

From $20/mo

View Alternatives

Podium

4.3

Customer interaction and review management

View Alternatives

Tally

4.7

Simplest way to create free forms

Free planFrom $29/mo

View Alternatives

Canny

4.6

Customer feedback management for product teams

Free planFrom $79/mo

View Alternatives

GetFeedback

4.5

Customer feedback for Salesforce users

View Alternatives

UserVoice

4.2

Product feedback and research platform

View Alternatives

Delighted

4.7

Simple NPS and customer feedback surveys

Free planFrom $17/mo

View Alternatives

Survicate

4.5

Effortless customer feedback surveys

Free planFrom $53/mo

View Alternatives

AskNicely

4.5

Customer feedback and NPS platform

View Alternatives

Paperform

4.6

Beautiful forms that feel like yours

From $20/mo

View Alternatives

Nicereply

4.5

Customer satisfaction surveys for support teams

From $59/mo

View Alternatives